Terms of service
Terms of Service
Overview
This website is operated by Snugstead.com. Throughout the site, the terms “we,” “us,” and “our” refer to Snugstead. Snugstead.com provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use our services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the store will also be subject to these Terms of Service. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site following any changes constitutes acceptance of those updates.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.
1. Online Store Terms
By using this site, you represent that you are at least the age of majority in your state or territory of residence, or you have given us consent to allow any of your minor dependents to use this website.
You may not use our products for any unlawful or unauthorised purposes, including violating any applicable laws in your jurisdiction (such as copyright laws).
You must not transmit any worms, viruses, or destructive code. A breach of any of these Terms will result in immediate termination of your services.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding credit card details) may be transferred unencrypted across networks and adapted to meet technical requirements. Credit card details are always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.
3. Accuracy, Completeness & Timeliness of Information
We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon as the sole basis for decisions.
Historical information provided may not be current. We reserve the right to modify site content at any time but are not obligated to update any information.
4. Modifications to the Service & Prices
Product prices are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time.
We are not liable to you or any third party for any modifications, price changes, or discontinuation of the Service.
5. Products & Services
Some products may be available exclusively online. These items may have limited quantities and are subject to our Returns Policy.
We have made every effort to display product colours and images accurately, but cannot guarantee exact display on your device.
We reserve the right to limit sales of our products or services to any person, region, or jurisdiction on a case-by-case basis. Descriptions and pricing are subject to change without notice.
We do not guarantee that products or services will meet your expectations, or that errors in the Service will be corrected.
6. Billing & Account Information
We reserve the right to refuse any order. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. Restrictions may include orders made under the same account, card, or shipping address.
If your order is changed or cancelled, we may attempt to contact you via the details provided at checkout.
You agree to provide current and accurate information for all purchases, and to promptly update your account details (including email, payment, and shipping details).
For more information, please review our Returns Policy.
7. Optional Tools
We may provide access to third-party tools “as is” without warranties or liability. Any use of third-party tools is at your own risk.
Future new features or services will also be subject to these Terms.
8. Third-Party Links
Certain content, products, and services may include materials from third parties. Third-party links may direct you to websites not affiliated with Snugstead. We are not responsible for their content, accuracy, or policies.
We accept no liability for third-party products or services. Please review third-party policies carefully before engaging in transactions.
9. User Comments & Feedback
By submitting comments, feedback, or other content to us, you grant Snugstead the right to use, edit, copy, and distribute them without restriction.
You agree that your comments will not violate any third-party rights or include unlawful, offensive, or harmful content. You are solely responsible for your submissions.
10. Personal Information
Your submission of personal information is governed by our Privacy Policy.
11. Errors & Omissions
Occasionally, our site or Service may contain typographical errors, inaccuracies, or omissions (e.g., product descriptions, pricing, or availability). We reserve the right to correct such errors and update information at any time without notice, including after an order has been placed.
12. Prohibited Uses
You are prohibited from using the site or its content:
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for unlawful purposes
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to solicit unlawful acts
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to violate local, state, or international laws
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to infringe intellectual property rights
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to harass, abuse, defame, or discriminate
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to submit false or misleading information
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to upload malicious code or viruses
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to collect personal data without consent
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for spam or scraping activities
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for obscene or immoral purposes
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to bypass security features of the Service
We may terminate your access if you engage in prohibited activities.
13. Disclaimer of Warranties & Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, secure, or error-free.
Snugstead shall not be held liable for any damages, losses, or expenses arising from your use of the website or breach of these Terms.
14. Indemnification
You agree to indemnify and hold Snugstead, its affiliates, directors, employees, and partners harmless from any claims or demands arising from your breach of these Terms or violation of any law or third-party rights.
15. Severability
If any provision of these Terms is found unlawful or unenforceable, the remainder will remain valid and enforceable.
16. Termination
These Terms remain effective until terminated by either you or us. You may terminate by ceasing to use our website.
We may terminate this agreement at any time if you fail to comply with these Terms, and you will remain liable for all amounts due up to termination.
17. Entire Agreement
These Terms of Service and any related policies posted by us constitute the entire agreement between you and Snugstead, superseding any prior agreements.
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia.
19. Changes to Terms
You can review the most current version of the Terms of Service on this page at any time.
We reserve the right to update or replace any part of these Terms by posting updates to our website. Your continued use of the site after changes are posted constitutes acceptance.
Contact Information:
Store Name: Snugstead
Address: 189 Queen St Suite #1139 Melbourne, VIC 3000 Email: info@snugstead.com
Phone: +61370492760
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (PST)
We do our best to reply to your e-mail within 1-2 business days.