Billing Terms and Conditions

Billing Terms and Conditions

Snugstead Payment Policy

1. Accepted Payment Methods
At Snugstead, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

• Credit & Debit Cards: Visa, MasterCard, American Express

• Shop Pay

• Afterpay (where applicable)

• Apple Pay & Google Pay
  

All payments are processed in Australian Dollars

2. Payment Processing

• Payments must be completed at the time of purchase.

• Orders will not be processed or shipped until full payment has been received and cleared.

• If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

• All prices listed on the Snugstead website are in Australian Dollars.

• Prices are subject to change without notice.

• Any applicable taxes and shipping fees will be calculated and displayed clearly at checkout before you complete your purchase.

4. Secure Payment Processing

• Snugstead uses SSL encryption and trusted, certified payment gateways to ensure all your transactions are secure.

• We do not store your complete credit card or payment details on our servers.

5. Refunds & Chargebacks

• Refunds are processed according to our Refund and Return Policy.

• Unauthorized chargebacks will be disputed. If you experience any issues with your order or billing, please contact our customer service team first for assistance.

6. Fraud Prevention

• Snugstead reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.

• Additional identity verification may be requested for high-value transactions to protect all parties involved.

Contact Us

Store Name: Snugstead
Address: 189 Queen St Suite #1139 Melbourne, VIC 3000
Email: info@snugstead.com
Phone: 1-800-319-7890

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (PST)

We do our best to reply to your e-mail within 1-2 business days.